New Speech Analytics 911 Tool To Increase Citizen Safety Released Today

Market Wire, August 1, 2009

Southfield, MI – DSS Corporation (www.equature.com), a leading national provider of Next Generation 9-1-1 multi-media recording solutions announced the release of EQ Speech Analytics for the Public Safety market.

EQ Speech allows dispatch centers to search 100% of the content of their voice recordings by “Words and Phrases.” This is a big step forward in the PSAP market because typically the voice recordings were only searchable by 3% of the information like Time/Date, Phone Number, ANI/ALI, Position and Duration.

“In today’s changing markets, it is even more important that municipalities manage all of their communications more efficiently and cost competitively to help improve citizen protection” said Joe Mosed GM DSS. “Our New EQ Speech Analytics program for municipalities does just that,” he added.

EQ Speech utilizes a Phonetic speech engine that allows for Slang, Proper Name, Address, crime codes etc. This is far superior to speech to text based speech engines. Also there is no tuning or Dictionary management with EQ Speech. equature provides Enterprise Search across all NG9-1-1 communications. Thus if you want to search “211 in progress” you can find the results in the voice calls, SMS messages, Email and other NG9-1-1 data. This Googlized approach will revolutionize the PSAP recording market. We are delighted to be leading the way with NG9-1-1 communications capture and Speech analytics for Public Safety. Our first responders and the public deserve these types of affordable solutions to improve their Dispatch Centers.

DSS Corporation will be showing this released tool at the 75th Annual APCO show. Please visit booth 1253 for more details.

About DSS Corporation: Southfield, MI based DSS Corporation has been serving Public Safety for more than 20 years and has clients nationwide. Its flagship product, equature®, was designed from the ground up to support Next Generation content and functionality. DSS is privately held, and is also active in the private sector with both communications recording and document management solutions

Event Inquiries: Teresa Stephens (770) 426-1638 tstephens@dss-corp.com
Business Inquiries: Jeff Vezina (888) 305-3428 jvezina@dss-corp.com
Speaking Inquiries: Jim Tucci (617) 803-3615 jtucci@dss-corp.com
Web site: http://www.dispatchimprovement.com