equature®  Desktop Capture Module eqCapture | Call Logging Software | Call Recording | Telephone Recording Software

Call Recording | Voice Logger | Call Logging | Public Safety Software

What is it?
equature® Desktop Capture Module is an intelligent capture module that audits everything that is happening on the agents desktop providing the following:
- What applications are being used
- When the applications are being used
- Data elements are extracted for searching within equature®.
Desktop capture allows for unlimited data elements to be extracted from host applications.

Why is this important?
equature® Desktop Capture is critical for enhancing equature® search. It allows you to search for any data type that makes sense. In the public safety sector, you can search of CAD ID number, Incident Number and call type. In the commercial sector, you can search for order number, confirmation number, RMA number or any other relevant data to improve efficiency and effectiveness. Equature® Desktop Capture is also a critical tool for training and team learning.

How does it work?
How it works is the best part. equature® Desktop Capture is totally passive. Once the data elements and applications are defined then you roll it out to all users. Basically, you set it and forget it. You instantly start enjoying the enhanced searching and reporting benefits.

Call Recording, Voice Logger, Call Logger, Public Safety Software
Call Recording, Voice Logger, Call Logger, Public Safety Software
Call Recording, Voice Logger, Call Logger, Public Safety Software
Call Recording, Voice Logger, Call Logger, Public Safety Software