Latest News:
- DSS Completes Recording Interoperability Tests in Motorola® labMarch 23, 2012
- New Book Released: How to Buy Technology: NG9-1-1 Recording and Dispatch Improvement March 20, 2012
DSS Corporation Awarded California Multiple Award Schedule (CMAS) February 29, 2012
NENA Development Conference - NG9-1-1 Recording ...February 08, 2012
The APCO Fall Conference committee Presentaion Appreciation "NG911 Interoperability: Radio Over IP"...January 02, 2012
- DSS Corporation Ranked on Inc. 500/5000 List of fastest-growing...September 10, 2011
- DSS Corporation completed the merger with Dynamic Instruments!May 04, 2011
- DSS Corporation will provide a session on CORE NG 911 Elements...July 29, 2010
- NG-911 undoubtedly will change the way emergency calls are logged..June 15, 2010
- DSS leading ICE 8 NG9-1-1 Recording and Logging Interoperability Tests!May 31, 2010
equature® Onsite Anywhere Support
What is it?
equature® Onsite Anywhere Support is our ability to provide onsite support anywhere in North America. This will soon be available worldwide.
Why is this important?
DSS Corporation believes that support is critical to success. In the three buying criteria, Great Products, Great Service and Great Pricing, customers cannot always have all three. We believe in providing great products and great service. This creates real value for our clients which outweigh the price 10 to 1 in the first year. One benefit is being able to be onsite at your location within four hours if there is a major failure. This assurance gives our clients the added insurance that they are making the right investment and choosing the right partner.
How does it work?
DSS Corporation owns the call from the first proactive alarm until final resolution. Our support is state side and handled by us directly. You can be assured that the calls are handled promptly and to completion. We understand that business is circular and life time value is important to us. We know that proper support equates to repeat business and referrals. This is critical to our long term success.