Latest News:
- DSS Completes Recording Interoperability Tests in Motorola® labMarch 23, 2012
- New Book Released: How to Buy Technology: NG9-1-1 Recording and Dispatch Improvement March 20, 2012
DSS Corporation Awarded California Multiple Award Schedule (CMAS) February 29, 2012
NENA Development Conference - NG9-1-1 Recording ...February 08, 2012
The APCO Fall Conference committee Presentaion Appreciation "NG911 Interoperability: Radio Over IP"...January 02, 2012- DSS Corporation Ranked on Inc. 500/5000 List of fastest-growing...September 10, 2011
- DSS Corporation completed the merger with Dynamic Instruments!May 04, 2011
- DSS Corporation will provide a session on CORE NG 911 Elements...July 29, 2010
- NG-911 undoubtedly will change the way emergency calls are logged..June 15, 2010
- DSS leading ICE 8 NG9-1-1 Recording and Logging Interoperability Tests!May 31, 2010
equature® Proactive Monitoring
What is it?
equature® Proactive Monitoring is our ability to monitor your system from our NOC (Network Operations Center) 24 hours a day 365 days per year. We even include Leap Year. This allows us to detect minor issues and resolve them before they become major outages.
Why is this important?
equature® Proactive Monitoring is critical so our customers can do their jobs and not have to worry about their core systems. Our customers need to deliver to their customers and they don’t need to be concerned with support issues. Proactive Monitoring puts the burden on us which equates to uptime for our clients.
How does it work?
equature® is a real-time application that watches and knows what is happening. We have extended this framework to include errors and problems - when an event is detected, we receive an alert. Our factory certified engineers can take care of the problem instantly. Once the problem is resolved then the case is closed and our clients are notified with the details.