Latest News:
- DSS Completes Recording Interoperability Tests in Motorola® labMarch 23, 2012
- New Book Released: How to Buy Technology: NG9-1-1 Recording and Dispatch Improvement March 20, 2012
DSS Corporation Awarded California Multiple Award Schedule (CMAS) February 29, 2012
NENA Development Conference - NG9-1-1 Recording ...February 08, 2012
The APCO Fall Conference committee Presentaion Appreciation "NG911 Interoperability: Radio Over IP"...January 02, 2012- DSS Corporation Ranked on Inc. 500/5000 List of fastest-growing...September 10, 2011
- DSS Corporation completed the merger with Dynamic Instruments!May 04, 2011
- DSS Corporation will provide a session on CORE NG 911 Elements...July 29, 2010
- NG-911 undoubtedly will change the way emergency calls are logged..June 15, 2010
- DSS leading ICE 8 NG9-1-1 Recording and Logging Interoperability Tests!May 31, 2010
equature® Scorecards and Reports
What is it?
equature® provides scorecards and reports to further track and analyze performance. Scorecards are top level metrics defined by your organization to track performance over time. As an example, the Dispatch Improvement scorecard for the public safety sector consists of number of assessments completed, number of trainings completed and overall scores by month. This is tracked to the plan defined by the agency.
Why is this important?
Scorecards and reports are critical because without them all the collected data is meaningless. Organizations that want to be the best and provide world class service need to have real-time access to their scorecards and reports. Trending provides transparency and accountability to improvement. The Super Bowl is watched by millions of people worldwide but the game would be meaningless if they did not keep score. equature® Scorecards allow you to keep score in your organization.
How does it work?
equature® scorecards are defined in the system and then automated after setup. The setup portion allows you to put in your targets based on your plan and then equature® fills in the actual data over time to complete the scorecards and provide trending. equature® reporting allows you to drill into the data for granular details and root cause analysis. To learn more, please download equature® Scorecard Best Practices.