- DCS joins forces with DSS Corporation- Chris Abruzzo
- Telephone Recording Basics - Thought Leadership Website Launched- Jeff Vezina
- Email Archiving Basics - Thought Leadership Website Launched- Jeff Vezina
- 911 Dispatch Improvement Thought Leadership Website Launched - Jeff Vezina
- QRS joins forces with DSS Corporation - Jim Tucci
- Filebound Private Labels Equature Software - Joe Mosed
- Call Center Thought Leadership Website Launched - Jeff Vezina
