Achieve Strategic Objectives
- NG911: Voice, email, chat, http, text messaging, and video communications capture
- Embedded Advanced Speech Engine for voice analytics
- Quality Assessment Engine enabling performance and productivity improvement
- Validate dispatcher interactions with our Advanced Screen Intelligence Engine
- Dispatch system integrations improving activity and data flow
- NG911: Telematics (OnStar and ATX Vehicular Emergency Data Set) integration
- Advanced monitoring of all communications within the Enterprise