Are You Really Listening?

Are You Really Listening?

Listening is one of the most important skills in communication. It’s the key to understanding what the other person is saying and getting their point of view. But listening can be difficult. We often go off on our own thoughts, and we may not really pay...
Technical Lag in the 911 Center

Technical Lag in the 911 Center

911 centers that cannot afford to update their technology may not be able to identify proper locations and caller information. Technology updates in the business environment are occurring at a faster pace than 911 can keep up leaving consumers to wonder why. Even...
Can therapy dogs help with PTSD?

Can therapy dogs help with PTSD?

Post-traumatic stress disorder (PTSD) is a serious mental health condition that can be caused by events like war, sexual assault, or a serious car accident. PTSD can make people feel scared, anxious, and upset even after the event that caused it is over. There are...