HOSTAGE NEGOTIATIONS It’s the lull of the afternoon. Time to take a quick break, grab some food, and re-group after the crazy morning. You answer the phone and find yourself… The Thin Line system is a way of honoring service-based professionals who work as first responders and Military Armed Personnel. The thin line system outlined here focuses on public safety… The problem with shift change is that it’s our most vulnerable time in the Communications Center. This is when we are most distracted from what has been happening all shift,… Wellness in the PSAP is gaining in importance throughout the industry. There are two different types of wellness programs primarily implemented, one is supported wellness the other is physical wellness. … Situational Awareness, not a new concept but it continues to be high on the priority list for public safety. OSHA’s definition says, “Situational awareness is: 1. Identifying critical elements of… There are many valuable resources regarding what you should do for resiliency against ransomware. Recently the Cybersecurity & Infrastructure Security Agency (CISA) released a document identifying the risks associated with… Article By: Cherie Bartram Imagine you are taking a call for service and putting your notes in CAD, or if you don’t have CAD, you are writing them out. How… There is a whole world out there where only the few jump in, that is grants. Like jumping in the pool on a summer day, once you are in it…Hostage Negotiations
The Thin Lines of Public Safety
Shift Change; Strategies For Passing The Baton – Don’t Drop The Ball!
Wellness In The PSAP
Situational Awareness
Cyber Threats
Call For Service (CFS) Notes – Important or Not?
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