by Cherie Bartram | Feb 13, 2024 | Equature 911 Blog
Remember where you came from! Bring us candy! Those were the two pieces of advice I received from my former peers when I was promoted up through the ranks to my first supervisor position in the PSAP. I remember laughing at them and vowing that of course, I would...
by Cherie Bartram | Jan 9, 2024 | Equature 911 Blog
You are always one choice away from changing your life. Marcy Blochowiak is credited with that phrase in Simple Truths but many have written similar phrases. I think about this from time to time when it pertains to the choices made that led to the public safety...
by Cherie Bartram | Dec 12, 2023 | Equature 911 Blog
When I was working in EMS and Fire, one of the things that was thrilling was being in a vehicle with the lights and sirens on. Just knowing you were on your way to an “emergency” was an adrenaline rush. Although I was never truly comfortable personally driving at...
by Cherie Bartram | Nov 14, 2023 | Equature 911 Blog
It was twelve years into my career before I learned about organizations that support work done in a PSAP and those individuals serving in the Telecommunicator career. Up until that point, I had no idea about the wealth of knowledge, support, training, and backing...
by Cherie Bartram | Oct 10, 2023 | Equature 911 Blog
In every agency I’ve ever worked at, there has been one person with great skills but poor voice tone and inflection. The Oxford language dictionary states that inflection can be the modulation of intonation or pitch in the voice. I recall taking complaints on a...
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