Situational Awareness

Situational Awareness

Situational Awareness, not a new concept but it continues to be high on the priority list for public safety. OSHA’s definition says, “Situational awareness is: 1. Identifying critical elements of information. If we focus all or most of our attention on one or two...
Cyber Threats

Cyber Threats

There are many valuable resources regarding what you should do for resiliency against ransomware. Recently the Cybersecurity & Infrastructure Security Agency (CISA) released a document identifying the risks associated with telecommunications services as well as...
The Next Generation 911 (NG911)

The Next Generation 911 (NG911)

The National Telecommunications and Information Administration (NTIA) released a description of NG911 that describes the growth of the industry and its service to the public over 40+ years. Technologies used in communication continue to evolve and include wireless...
HOW TO SAVE A LIFE

HOW TO SAVE A LIFE

Finding training for experienced dispatchers can sometimes be a challenge. This class informs students exactly what occurs during stressful situations and the long-term effects on the body and mind. This class explains how to identify causes of an unhealthy lifestyle...