Life After Discipline

Life After Discipline

I have never met a person who hasn’t made a mistake.  When I started in public safety I made my fair share of mistakes. Some of the mistakes could be considered serious, others minor, and others humorous.  Starting my career as a teenager, I reacted to my mistakes as...
Technical Lag in the 911 Center

Technical Lag in the 911 Center

911 centers that cannot afford to update their technology may not be able to identify proper locations and caller information. Technology updates in the business environment are occurring at a faster pace than 911 can keep up leaving consumers to wonder why. Even...