National Public Safety Telecommunicator Week – April 2024
911, what is the address of your emergency? Thousands of people hear this question asked of them every year. Hear, but don’t answer, because their emergency is striking terror into their souls. They scream back at the person who calmly asked them that question. ...
Understanding the Link Between Modern Lifestyles, Physical Activity, and Chronic Diseases
Introduction In a world where modern conveniences often dictate our daily routines, Harvard evolutionary biology professor Daniel Lieberman sheds light on how our sedentary lifestyles and lack of physical activity contribute to the rise of chronic diseases, including...
Unveiling the Layers of Self-Sabotage: A Journey to Healing
In a world where personal growth and self-improvement are highly valued, it's not uncommon for individuals to find themselves on a journey of introspection, seeking to understand and overcome self-sabotaging behaviors. However, these patterns often run deeper than...
Life After Discipline
I have never met a person who hasn’t made a mistake. When I started in public safety I made my fair share of mistakes. Some of the mistakes could be considered serious, others minor, and others humorous. Starting my career as a teenager, I reacted to my mistakes as...
The Power of Deliberate Listening: Transforming Connections
Understanding the Impact of Deliberate Listening In a thought-provoking TEDxPhiladelphia talk: The Power of Deliberate Listening, journalist Ronnie Polaneczky delves into the profound impact of deliberate listening on our lives. She recounts a transformative...
Leadership Bloop and Comebacks
Remember where you came from! Bring us candy! Those were the two pieces of advice I received from my former peers when I was promoted up through the ranks to my first supervisor position in the PSAP. I remember laughing at them and vowing that of course, I would...
Mastering Your Circadian Rhythm: A Path to Better Health
In the fast-paced world of today, sleep often takes a backseat to our busy lives. However, the importance of quality sleep cannot be overstated. In the YouTube video titled "AVOID These Common SLEEP MISTAKES Destroying Your Health!” Kristen Holmes (The Fitness...
Leveraging Free Educational Resources
In the demanding world of 911 first responders, staying at the forefront of knowledge and skills is crucial. These dedicated professionals work tirelessly to ensure the safety and well-being of their communities, often facing high-stress situations with unwavering...
Empowering Leadership: Unleashing the Potential of New Year’s Resolutions for Effective Guidance
As we usher in a new year, the tradition of setting New Year's resolutions takes center stage. While many view resolutions as fleeting promises, when approached with intention and commitment, they can be powerful catalysts for personal and professional growth. This...