Call For Service (CFS) Notes – Important or Not?
Article By: Cherie Bartram Imagine you are taking a call for service and putting your notes in CAD, or if you don’t have CAD, you are writing them out. How important are they? Did you answer critical? If you did, then you answered correctly. The notes that are...
Take the plunge, get a Grant!
There is a whole world out there where only the few jump in, that is grants. Like jumping in the pool on a summer day, once you are in it is great. So too is becoming part of the grant world. It is such a huge undertaking that many are too overwhelmed to even...
Where were you on 9/11?
Article by: Karen Gregorcic (Public Safety Specialist - Equature) This month our nation has been reflecting upon the horrors of that fateful day. I too was part of the public safety family and have a story to share. I had been working for the fire department for...
Equature has partnered with RapidSOS’s Partner Network
RapidSOS Launches RapidSOS Partner Network to Unify Public Safety Tools and Resources Available to 911 NEW YORK, July 20, 2021 /PRNewswire/ -- RapidSOS today introduced the RapidSOS Partner Network, a community of RapidSOS Ready public safety software companies that...
The Next Generation 911 (NG911)
The National Telecommunications and Information Administration (NTIA) released a description of NG911 that describes the growth of the industry and its service to the public over 40+ years. Technologies used in communication continue to evolve and include wireless...
HOW TO SAVE A LIFE
Finding training for experienced dispatchers can sometimes be a challenge. This class informs students exactly what occurs during stressful situations and the long-term effects on the body and mind. This class explains how to identify causes of an unhealthy lifestyle...
Recommended Training Tips for 911 Telecommunicators
Recommended Training Tips for 911 Telecommunicators The 911 environment is rapidly changing as any PSAP professional can tell you. Long gone are the days when a 911-training program can begin and finish in five to six weeks. Training needs are arising to address the...
Leadership Tip
There are hundreds of great leadership books, blogs, and websites about leadership. People get promoted into leadership roles for a variety of reasons, some of those reasons will help them soar to the sky with success. Many people struggle with the new tasks...
Video in 911 -What’s New in the World of Technology
By Cherie Bartram The “Q” word is just as bad as any four-letter word you could say during a shift in the PSAP environment. Yet, most telecommunicators manage to mumble that word accidentally more than once during their careers and cringe as the inevitable seems to...