by Cherie Bartram | Jan 25, 2022 | Equature 911 Blog
The views, opinions, and content expressed in this publication do not necessarily reflect the views, opinions, or policies of the Center for Mental Health Services (CMHS), the Substance Abuse and Mental Health Services Administration (SAMHSA), or the U.S. Department... 
by Cherie Bartram | Jan 11, 2022 | Equature 911 Blog
Your browser does not support the audio element. As a director, manager, or supervisor, a big responsibility you have to the public is to handle complaints about your team’s service. The issues brought to you that need to be investigated and reported back to either... 
by Cherie Bartram | Dec 29, 2021 | Equature 911 Blog
Your browser does not support the audio element. HOSTAGE NEGOTIATIONS It’s the lull of the afternoon. Time to take a quick break, grab some food, and re-group after the crazy morning. You answer the phone and find yourself in the middle of a situation with... 
by Cherie Bartram | Dec 14, 2021 | Equature 911 Blog
Your browser does not support the audio element. The Thin Line system is a way of honoring service-based professionals who work as first responders and Military Armed Personnel. The thin line system outlined here focuses on public safety and first responders. There... 
by Karen Gregorcic | Nov 30, 2021 | Equature 911 Blog
Your browser does not support the audio element. The problem with shift change is that it’s our most vulnerable time in the Communications Center. This is when we are most distracted from what has been happening all shift, and potentially drop the baton – ball... 
by Cherie Bartram | Nov 16, 2021 | Equature 911 Blog
Your browser does not support the audio element. Finding training for experienced dispatchers can sometimes be a challenge. This class is appropriate for the new and experienced dispatchers because it addresses not just the basics, but also covers some of the details...
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