Technical Lag in the 911 Center

Technical Lag in the 911 Center

911 centers that cannot afford to update their technology may not be able to identify proper locations and caller information. Technology updates in the business environment are occurring at a faster pace than 911 can keep up leaving consumers to wonder why. Even...
Can therapy dogs help with PTSD?

Can therapy dogs help with PTSD?

Post-traumatic stress disorder (PTSD) is a serious mental health condition that can be caused by events like war, sexual assault, or a serious car accident. PTSD can make people feel scared, anxious, and upset even after the event that caused it is over. There are...
911 Dispatcher Burnout

911 Dispatcher Burnout

911 telecommunicators are often the first line of defense in public safety. These brave individuals are constantly faced with terrifying situations, and yet they’re often left without the support they need to maintain their mental health. This is something...