by Karen Gregorcic | Mar 8, 2022 | Dispatch Improvement, Equature 911 Blog
It happens. A 9-1-1 call comes in and you confirm and enter the location information as accurately as possible from the caller’s words and nothing pops in your CAD. You force the address and hope that it can be found. Your CAD, MSAG and GIS maps are not perfect.... 
by Cherie Bartram | Oct 5, 2021 | Dispatch Improvement, Equature 911 Blog, NG9-1-1
Article By: Cherie Bartram Imagine you are taking a call for service and putting your notes in CAD, or if you don’t have CAD, you are writing them out. How important are they? Did you answer critical? If you did, then you answered correctly. The notes that are... 
by Karen Gregorcic | Sep 28, 2021 | Dispatch Improvement, Equature 911 Blog, NG9-1-1, PSAP
There is a whole world out there where only the few jump in, that is grants. Like jumping in the pool on a summer day, once you are in it is great. So too is becoming part of the grant world. It is such a huge undertaking that many are too overwhelmed to even...
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