Equature.InSight

Advanced Location and Live Video

Help save 10,120 lives next year
with Equature InSight

PSAP technology for the 21st Century

  • Leverage advanced location data from the caller’s smartphone
  • One-button permission to “see” through caller’s camera
  • Eliminate He Said / She Said with live video.
  • Share live video with field responders.

Help save 10,120 
lives next year with
Equature InSight

PSAP technology
for the 21st Century

  • Leverage advanced location data from the caller’s smartphone
  • One-button permission to “see” through caller’s camera
  • Eliminate He Said / She Said with live video.
  • Share live video with field responders.

WHAT IF YOU HAD EYES ON THE SCENE?

With Equature InSight, PSAPS can do all this...

WHAT IF
YOU HAD EYES
ON THE SCENE?

With Equature InSight,
PSAPS can do all this...

  • Pinpoint caller’s advanced location (6 meters, 44 meters closer than the FCC’s 2021 mandate)
  • Dispatch faster with accurate scene details
  • Real-time GPS location and speed data
  • Live streaming audio/video from caller’s smartphone allows you to . . .

    -See what’s happening before officers arrive

    -Understand the scene and make informed decisions

    -Eliminate he said / she said mistakes

    -Provide informed medical advice Plus, these technical features . . .

Plus, these technical features...
  • Browser based - no apps to download
  • NG9-1-1 & FirstNet Ready
  • Cost effective for dispatch or security centers
  • No configuration - “Smart Setup”
  • All interactions recorded
  • Secured CJIS Cloud Service
  • Pinpoint caller’s advanced location (6 meters, 44
    meters closer than the
    FCC’s 2021 mandate)
  • Dispatch faster with accurate scene details
  • Real-time GPS location and speed data
  • Live streaming audio/video from caller’s smartphone allows you to . . .

    -See what’s happening before officers arrive

    -Understand the scene and make informed decisions

    -Eliminate he said / she said mistakes

    -Provide informed medical advice Plus, these technical features . . .

Plus, these technical features...
  • Browser based - no apps to download
  • NG9-1-1 & FirstNet Ready
  • Cost effective for dispatch or security centers
  • No configuration - “Smart Setup”
  • All interactions recorded
  • Secured CJIS Cloud Service

Equature InSight provides advanced location and visual confirmation of citizens requiring help. The complete
interaction is recorded and stored providing detailed Scenario Reconstruction.

NEVER GO IN BLIND AGAIN!

Equature InSight provides advanced

location and visual confirmation of citizens

requiring help. The complete

interaction is recorded and stored

providing detailed Scenario

Reconstruction.

NEVER GO IN BLIND AGAIN!

Did you know these PSAP stats?

  • 240 million 911 calls are placed each year.
  • 70-80% of 911 calls are placed via cell phone and location information from carriers varies wildly.
  • The chances of 911 dispatch getting a quick fix location ranges from 10-95%.
  • Every year in the United States, 10,120 lives are lost due to inadequate location accuracy in field response.
  • The average U.S. 911 response time takes 10-15 minutes to reach a person in need.
  • Of 6,100+ PSAPS nationwide, only little more than 21% can accurately interpret a caller’s location.
  • The FCC has mandated that by 2021 carriers must improve location accuracy within 50 meters for 80% of cellular 911 calls.
  • That’s still only 4 out of 5!!

Did you know
these PSAP stats?

  • 240 million 911 calls are placed each year.
  • 70-80% of 911 calls are placed via cell phone and location information from carriers varies wildly.
  • The chances of 911 dispatch getting a quick fix location ranges from 10-95%.
  • Every year in the United States, 10,120 lives are lost due to inadequate location accuracy in field response.
  • The average U.S. 911 response time takes 10-15 minutes to reach a person in need.
  • Of 6,100+ PSAPS nationwide, only little more than 21% can accurately interpret a caller’s location.
  • The FCC has mandated that by 2021 carriers must improve location accuracy within 50 meters for 80% of cellular 911 calls.
  • That’s still only 4 out of 5!!

Sometimes callers can’t
give their location

  • Accent/language barrier
  • Stroke
  • Physical injury
  • Asthma attack
  • Pain
  • Threat of violence
  • Panic
  • Lost
  • Kidnapped
  • Immobilized with fear
  • Under the influence

Sometimes callers
can’t give
their location

  • Accent/language barrier
  • Stroke
  • Physical injury
  • Asthma attack
  • Pain
  • Threat of violence
  • Panic
  • Lost
  • Kidnapped
  • Immobilized with fear
  • Under the influence

Why can uber find you when emergency help cannot?

Apps like Facebook can pinpoint a location because they are connected directly to the GPS unit inside the phone. The 911 system relies on getting that information through a relay process via cell phone providers which are unreliable.

Among the worst places: Silicon Valley. In December 2012, precise location was shared in 10%-37% of the area’s emergency calls, depending on the wireless carrier.

“It is now easier than ever for victims to reach 911, but harder than ever for responders to reach them,” said David Shoar,
the sheriff in St. John’s County, Fla., writing to the FCC.

Apps like Facebook can pinpoint a location because they are connected directly to the GPS unit inside the phone. The 911
system relies on getting that information through a relay process via cell phone providers which are unreliable.

Among the worst places: Silicon Valley. In December 2012, precise location was shared in 10%-37% of the area’s emergency calls, depending on the wireless carrier.

“It is now easier than ever for victims to reach 911, but harder than ever for responders to reach them,” said David Shoar,
the sheriff in St. John’s County, Fla., writing to the FCC.

Built to Serve Public Safety

Like this real-life example
of LOCATION IRONY

Jamie Barnett, chief of the FCC’s Public Safety and Homeland Security Bureau, took his boss on a tour of a 911 call center in Fairfax, Virginia to give the FCC’s then-chairman, Julius Genachowski, a firsthand look at a persistent problem with 911: The system couldn’t accurately trace the locations of emergency calls made from cellphones.

At the call center, Barnett recalls, his boss put on a headset and observed a few calls, then pulled out his cellphone to find out what would happen if he called 911 from within the call center itself. An operator answered and requested permission to locate Genachowski using the GPS on his phone.

When his location popped up, it showed that Genachowski was at a Costco a half-mile away.

Like this real-life
example of
LOCATION IRONY

Jamie Barnett, chief of the FCC’s Public Safety and Homeland Security Bureau, took his boss on a tour of a 911 call center in Fairfax, Virginia to give the FCC’s then-chairman, Julius Genachowski, a firsthand look at a persistent problem with 911: The system couldn’t accurately trace the locations of emergency calls made from cellphones.

At the call center, Barnett recalls, his boss put on a headset and observed a few calls, then pulled out his cellphone to find out what would happen if he called 911 from within the call center itself. An operator answered and requested permission to locate Genachowski using the GPS on his phone.

When his location popped up, it showed that Genachowski was at a Costco a half-mile away.

WHAT could you do with EQUATURE INSIGHT?

Equature InSight offers technology that equips dispatchers to locate a caller within 6 meters (20 feet) of where they are.

Equature InSight shortens response time, eliminates wasted time searching, and saves lives.

Gets eyes on the scene to understand the complete situation.

Ready for an educational briefing and demo on InSight?

Schedule a demo here to unlock access to 60 days free.

WHAT could you do
with EQUATURE
INSIGHT?

Smartphones
can do all of this…

  • Exact location (GPS, cell tower, WiFi, etc.)
  • Connect to any medium: LTE/4G, WiFi, PSTN
  • Text
  • Voice
  • Real-time medical information
  • Camera
  • Video conference
  • Give directions
  • Alert emergency contacts

But most PSAPS
can only do this…

  • Estimated location (cell tower, sometimes GPS)
  • Connect to PTSN
  • Text (less than 25% of PSAPS)
  • Voice
  • Real-time medical information
  • Camera
  • Video conference
  • Give directions
  • Alert emergency contacts

Why are video calls so much better than audio?

Because 55% of the message is non-verbal

Mehrabian’s 7-38-55 Rule illustrates why video helps PSAPS and field responders, construct accurate scenarios:

Why are video calls so much better
than audio?

Because 55% of the
message is non-verbal

Mehrabian’s 7-38-55 Rule
illustrates why video helps PSAPS
and field responders, construct
accurate scenarios:

Channel effectiveness: how much of the message
is conveyed in each communication element?

HINT: only 7% of communication is imparted with words alone.

Channel effectiveness: how much of the message
is conveyed in each communication element?

HINT: only 7% of communication
is imparted with words alone.

 

HERE’S HOW EQUATURE INSIGHT COULD HAVE SAVED THESE LIVES

HERE’S HOW
EQUATURE INSIGHT
COULD HAVE SAVED
THESE LIVES

Why-Agencies-use

In 2010 in Cortez, CO, for two minutes, Carol Ouellet’s lungs slowly filled with blood as she tried unsuccessfully to give the 911 dispatcher information. Because the cellphone didn’t include location data, it took the dispatcher two hours to locate Ouellet. By the time responders found her, she was dead. With Equature InSight, the dispatcher would have pinpointed the caller’s advanced location within 6 meters (20 feet).

Why-Agencies-use

In 2010 in Cortez, CO, for two minutes, Carol Ouellet’s lungs slowly filled with blood as she tried unsuccessfully to give the 911 dispatcher information. Because the cellphone didn’t include location data, it took the dispatcher two hours to locate Ouellet. By the time responders found her, she was dead. With Equature InSight, the dispatcher would have pinpointed the caller’s advanced location within 6 meters (20 feet).

Why-Agencies-use

In 2006, after his mother collapsed, five-year-old Robert Turner called 911. The dispatcher believed it was a prank call, told him help was on the way, and hung up. After three hours and his mother still unconscious, he called 911 again. This time, a different dispatcher told him that playing games would get him in trouble. Robert got scared and hung up. His mother died. With Equature InSight, the capability to live stream video from the caller’s smartphone would have allowed the dispatcher to understand the scene and make informed decisions.

In 2006, after his mother collapsed, five-year-old Robert Turner called 911. The dispatcher believed it was a prank call, told him help was on the way, and hung up. After three hours and his mother still unconscious, he called 911 again. This time, a different dispatcher told him that playing games would get him in trouble. Robert got scared and hung up. His mother died. With Equature InSight, the capability to live stream video from the caller’s smartphone would have allowed the dispatcher to understand the scene and make informed decisions.

Why-Agencies-use

Save lives, gain and keep community trust,
better prepare first responders, and prevent lawsuits.

Save lives, gain and keep community
trust,better prepare first
responders, and prevent lawsuits.

Why-Agencies-use

2015 in Milton, GA, Shannell Anderson took a right turn on what she thought was Batesville Road and ended up in a pond.Unable to open the car doors, she called 911 and gave the dispatcher her exact location, but she was talking to the wrong dispatch operation as her phone had connected through the wrong tower to nearby Fulton County. Fire fighters were delayed as emergency teams figured out what happened and while eventually found, Shannell never recovered. With Equature InSight, the dispatcher would have pinpointed the caller’s advanced location within 6 meters (20 feet).

In 2018, Kyle Plush was pinned under the third-row folding seat of his minivan in the high school parking lot while trying to retrieve his tennis equipment. He was able to call 911 for help and give the parking lot location. Law enforcement responded and a deputy searched two of many parking lots near the school for 11 minutes and closed the case. Later that night Kyle’s father used a phone locating app to pinpoint Kyle’s location for police who found Kyle asphyxiated from chest compression. With Equature InSight, the dispatcher would have pinpointed the caller’s advanced location within 6 meters (20 feet).

Why-Agencies-use
Why-Agencies-use

In 2018, Kyle Plush was pinned under the third-row folding seat of his minivan in the high school parking lot while trying to retrieve his tennis equipment. He was able to call 911 for help and give the parking lot location. Law enforcement responded and a deputy searched two of many parking lots near the school for 11 minutes and closed the case. Later that night Kyle’s father used a phone locating app to pinpoint Kyle’s location for police who found Kyle asphyxiated from chest compression. With Equature InSight, the dispatcher would have pinpointed the caller’s advanced location within 6 meters (20 feet).

Why-Agencies-use

In Fort Smith AR, in 2019 Debra Stevens was working her normal newspaper delivery route in Fort Smith, when rising flood waters began to overtake her SUV. Unable to swim she called 911 for a 22-minute call that ended in her drowning death as dispatchers and fire fighters struggled to work through confusion about her location. With Equature InSight, the dispatcher would have pinpointed the caller’s advanced location within 6 meters (20 feet).

TECHNOLOGY IS THE GREAT EQUALIZER

TurboTax replaced hundred of thousands of accountants. Print newspapers were rendered nearly obsolete by online publications. Amazon forced brick-and-mortar booksellers out of business.

Creative destruction is now disrupting even the dinosaur industries. Virtual doctor visits, blockchain currency, and autonomous vehicles are on the precipice.

911 technology has hardly changed since its emergence 50 years ago, meanwhile, Google Maps knows exactly where you are. Even with the FCC mandate to improve 911 technology by 2021, it’s still not enough. PSAPS will only be able to find callers 80% of the time, leaving 1 out of every 5 lost to chance.

It’s time for PSAPS to come into the 21st century and take the lead in advanced response and safety.

Get ahead of the curve and enjoy all the benefits of being on the forefront with advanced technology now. (Or play catch-up later.)

TECHNOLOGY IS THE
GREAT EQUALIZER

TurboTax replaced hundred of thousands of accountants. Print newspapers were rendered nearly obsolete by online publications. Amazon forced brick-and-mortar booksellers out of business.

Creative destruction is now disrupting even the dinosaur industries. Virtual doctor visits, blockchain currency, and autonomous vehicles are on the precipice.

911 technology has hardly changed since its emergence 50 years ago, meanwhile, Google Maps knows exactly where you are. Even with the FCC mandate to improve 911 technology
by
2021, it’s still not enough. PSAPS will only be able to find callers 80% of the time, leaving 1 out of every 5 lost to chance.

It’s time for PSAPS to come into the 21st century and take the lead in advanced response and safety.

Get ahead of the curve and enjoy all the benefits of being on the forefront with advanced
technology now. (Or play catch-up later.)

Get the Equature InSight advantage:

Get the Equature
InSight advantage:

  • See what is happening before officers arrive
  • Pinpoint advanced location from caller’s smartphone.
  • Understand the scene with better situational awareness
  • Have visual for officers BEFORE they arrive on scene
  • Eliminate he said / she said mistakes
  • Dispatch faster with accurate scene details.
  • Provide medical advice knowing EXACTLY what is happening with visuals and not relying on he said / she said.
  • Share live scene visuals with everyone at the same time for informed decisions and situational awareness.
  • NEVER GO IN BLIND AGAIN!!!

Thanks for looking at Equature InSight!

Here’s a free gift for you

GET ACCESS TO A 57-MINUTE PSAP TRAINING COURSe

It’s Equature’s gift to you to improve PSAP operations today.

Train your entire response team every year with this insightful program.

RESPONDER SAFETY: NO SUCH THING AS ROUTINE

There were 164 line of duty deaths in 2018. There are no routine calls. Each first responder call is unique and complacency only puts lives at risk. Reinforce these key concepts:

  • When to conduct status checks
  • How to ensure radio security before giving wanted information
  • Why broadcast stolen or DWI in jurisdiction
  • How to lower domestic violence risks

Learn what precautions to take to keep first responders safe.

57-MINUTE
PSAP TRAINING
COURSe

It’s Equature’s gift to you to improve PSAP operations today.

Train your entire response team every year with this insightful program.

RESPONDER SAFETY: NO SUCH THING AS ROUTINE

There were 164 line of duty deaths in 2018. There are no routine calls. Each first responder call is unique and complacency only puts lives at risk. Reinforce these key concepts:

  • When to conduct status checks
  • How to ensure radio security before giving wanted information
  • Why broadcast stolen or DWI in jurisdiction
  • How to lower domestic violence risks

Learn what precautions to take to keep first responders safe.

top 10 most promising homeland security providers in 2017