OUR CLIENTS

Equature provides real-time interactive response software applications that increase operational excellence for a variety of first response agencies in the United States and abroad.

Our clients include over 2,000 public safety customers and 1,500 private organizations in the United States, including police departments and PSAPs, the U.S. Border Protection, NSA, NASA, Homeland Security, and more.

Globally, we work with over 3,500 worldwide customers, including government operations in Japan, Canada, Italy, and Mexico, helping them accelerate security capabilities and emergency preparedness.

Public Safety Customers

Private Organizations

Worldwide Customers

Our client commitments

As specialists in public safety, we are devoted to increasing our clients’ operational efficiencies and maximizing their return on investment. Our Equature Success Program makes six commitments to our clients:

Written 100% money back satisfaction guarantee

Continuous software enhancement

Client engagement, implementation, and team training personalization

No product sunsetting

Ongoing team learning through on-demand training programs

Annual operational performance quality assurance assessment program

Written 100% money back satisfaction guarantee

Client engagement, implementation, and team training personalization

Ongoing team learning through on-demand training programs

Continuous software enhancement

No product sunsetting

Annual operational performance quality assurance assessment program

“Any time I place a trouble ticket in the Equature support, it comes back in a timely manner, and support always verifies that it was fixed.”

– William Grimm | 911 coordinator Adams County Sheriff Dept., IN

“Any time I place a trouble ticket in the DSS support, it comes back in a timely manner, and support always verifies that it was fixed.”

– William Grimm | 911 coordinator Adams County Sheriff Dept., IN

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