Product Description
Topics include:
Hiring & Recruiting, Training, and Retention.
Breeding Success In Your Communications Center
$199.00
911 Challenges – Hacked, Attacked, and Where’s That? Webinar
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ANI/ ALI Confirmation
This section will cover the procedure of confirming ANI/ALI on-screen information, CAD integration, mapping, cellular calls, and much more. -
Technology Challenges
This section examines technology improvements, location information, spoofing, VoIP, Wi-Fi calling, cellular companies, and more. -
Swatting and Hoax Calls
This section will focus on moral and steps you can take to acknowledge when a job is done well. A variety of employee recognition programs that are available are also mentioned.
Additional information
| Total Hrs | 8Hrs |
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