Communications Training Officer (CTO) Webinar

911 Challenges – Hacked, Attacked, and Where’s That? Webinar

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  ANI/ ALI Confirmation
  This section will cover the procedure of confirming ANI/ALI on-screen information, CAD integration, mapping, cellular calls, and much more.

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  Technology Challenges
  This section examines technology improvements, location information, spoofing, VoIP, Wi-Fi calling, cellular companies, and more.

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  Swatting and Hoax Calls
  This section will focus on moral and steps you can take to acknowledge when a job is done well. A variety of employee recognition programs that are available are also mentioned.